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Articles on:Plans, Pricing & Billing
Access to Calilio subscription management

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  • How to View Your Billing History in Calilio?
    You can view your billing history in Calilio at Settings, Order and Transactions. The page opens with an Orders Overview summary of your plan, members, and numbers, followed by a table of your past transactions showing an invoice number, a transaction ID, a date, an amount, and a status. Step 1: Open Order and Transactions Click Settings in the left sidebar. Click Order and Transactions under the BILLING group. The subtitle shows your current plan along with your number and member couFew readers
  • How to Add or Change Your Payment Method in Calilio?
    To add or change your payment method in Calilio, open Settings, then Payment Methods. Click Add Payment Method, choose CARD, enter the card number, expiration date, security code, name, and billing address, then click Add Card. To change which saved card is charged first, choose Set As Default on its row. Step 1: Open Payment Methods Click Settings in the left sidebar of the Calilio web app. Under BILLING, click Payment Methods. The page lists your saved cards under Your Cards, and thFew readers
  • How to Activate Auto Recharge in the Wallet Section?
    To set up auto recharge in Calilio, open Settings, then Wallet, and find the Auto Recharge card. Set the balance that triggers a recharge, set the amount to add, then click Save Auto Recharge Settings. Auto recharge adds funds to your wallet automatically, so your calls and messages are not interrupted. Step 1: Open the Wallet page Click Settings in the left sidebar. Under BILLING, click Wallet. The Wallet page opens on Overview, with Usage History beside itFew readers
  • How to Add Another Card on Calilio ?
    Adding an additional payment card ensures uninterrupted billing for subscriptions, auto-recharge, and usage-based services. Follow the steps below to securely add a new card to your Calilio account. Step 1: Log in to Your Calilio Account Sign in using your registered email and password. Sign in here New to Calilio? Sign up here ![](https://storage.crisp.chat/users/hFew readers
  • How to Cancel Your Calilio Subscription?
    To cancel your Calilio subscription plan, open Settings, then Subscription, and scroll to the Cancel Subscription section at the foot of the page. It states that future renewals stop, and that your current plan stays active until the date it names. Click Cancel Subscription there to start the cancellation. Step 1: Open Settings, then Subscription Click Settings in the left sidebar of the Calilio web app. Under BILLING, click Subscription. The header names the plan you are canceling anSome readers
  • How to Change Subscription Plan?
    Changing your Calilio subscription plan is simple and flexible, allowing you to adjust your account according to your business needs. Whether you want to upgrade for advanced features or downgrade for a more basic setup, Calilio makes the process smooth and straightforward. Just a few clicks in your dashboard and your plan is updated, ensuring you always get the features that suit your workflow. Follow these steps to change your Calilio subscription plan: Step 1: Log in to Your Calilio AcFew readers
  • How to Download an Invoice in Calilio?
    To download an invoice for your Calilio subscription, open Settings, then Order and Transactions. The table lists each subscription and number payment with its invoice number, transaction ID, date, amount, and status. Find the payment you want, then click the download icon at the end of its row to save the invoice. Step 1: Open Settings, then Order and Transactions Click Settings in the left sidebar of the Calilio web app. Under BILLING, click Order and Transactions. Orders Overview aSome readers
  • How to Edit Billing Address in Calilio ?
    Updating your billing address in Calilio is quick and easy. Follow the steps below to edit your billing information directly from your account settings. Step 1: Log In to Calilio Go to the Calilio website and sign in using your registered email and password. Sign in here New to Calilio? Sign up here ![](https://storage.crisp.chat/usersFew readers
  • How to renew my Calilio subscription?
    Calilio provides its users with a hassle-free renewal process. When you select a subscription plan and provide billing information during the signing up process, your plan will automatically renew based on information you provided before it expires. If you have any queries regarding renew process, please feel free to contact us.Few readers
  • How to Restore a Canceled Subscription in Calilio?
    If you’ve canceled your Calilio subscription and want to restore it, follow these steps. Restoring your subscription ensures you regain access to Calilio’s VoIP services without interruption. Step-by-Step Guide to Restore Your Subscription Step 1: Log In to Your Calilio Account Visit the Calilio website. Log in using your email and password. StepFew readers
  • How to Set Up a Backup Card in Calilio?
    To set up a backup card in Calilio, open Settings, then Payment Methods. Find the card you want Calilio to charge when the default card is declined, open the menu at the end of its row, and click Set as Backup. If that card is not saved yet, add it with Add Payment Method first. Step 1: Open Payment Methods Click Settings in the left sidebar. Under BILLING, click Payment Methods. The Payment Methods page lists your saved cards under Your Cards, with your billing details underneath. ![Few readers
  • How to switch your Calilio subscription?
    Step 1: Once you sign in to Calilio dashboard, go to Settings and Subscription followed by Subscription plan. Step 2: Click on “**ChangeFew readers
  • How to Upgrade or Downgrade Your Calilio Plan?
    To upgrade or downgrade your Calilio plan, open Settings, then Subscription. The page shows your current plan and the plans you can move to, with a MONTHLY and ANNUALLY toggle above them. Each plan card carries one button: your current plan reads Current Plan, and the other cards name the change each button makes. Step 1: Open Settings, then Subscription Click Settings in the left sidebar of the Calilio web app. Under BILLING, click Subscription. The header names your current plan andFew readers
  • How to View Wallet Usage in Calilio?
    Keeping track of your communication expenses is essential for budget management. Calilio's Wallet Usage feature provides a detailed view of all your transactions, including charges for incoming and outgoing calls, messages, and other services. You can filter by activity type, date range, and even export your data for accounting purposes. This guide shows you how to access and use the Wallet Usage feature in Calilio. What You Can View in Wallet Usage? Wallet load transactions Charges forFew readers
  • Plan-Wise Feature Restrictions in Calilio: Complete Guide
    Choosing the right VoIP plan can significantly impact your business communication efficiency and budget. Calilio offers three distinct plans—Standard, Premium, and Enterprise—each designed for different business sizes and needs. Understanding which features are available in each plan helps you make an informed decision and avoid surprises down the line. This comprehensive guide breaks down every feature across all Calilio plans, showing you exactly what you get at eachPopular

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