• What Analytics Does Calilio Offer?

  Calilio offers analytics in two places. The Dashboard covers live activity and a recent-period overview, and the Analytics section in the sidebar holds nine reports in four groups: AI OVERVIEW, WORKSPACE, MEMBERS PRODUCTIVITY, and GENERAL REPORTS. Pick the screen by the question you are asking. Where do you find analytics in Calilio? Click Dashboard in the left sidebar for current activity and a period overview. Click Analytics in the left sidebar for the reports. It carries an AI BETAFew readers

• How to Filter Analytics by Date in Calilio?

  To filter analytics by date in Calilio, open a report under Analytics and use the range list at its top right. It holds six fixed periods, from Last 24 hour to Last 24 months, and every report opens on Last 7 days. The Dashboard carries its own period control with a custom start and end date. Calilio has two date controls, and they behave differently. The reports under Analytics share one list of fixed ranges. The Dashboard has a separate set of period chips, and it is the only screen where youFew readers

• How Member Report and Number Report Work in Calilio?

  Member Report and Number Report are the two general reports in Calilio Analytics, and both work the same way. Click Analytics in the sidebar, then either report under GENERAL REPORTS. Each shows missed, outbound, inbound, and total calls for the range you pick, then lists every member or number. Both reports answer the same question from two directions. Member Report ranks the people in your workspace, and Number Report ranks your business numbers. The totals at the top and the date range contrFew readers

• Why Are Analytics Not Showing Recent Data?

  Analytics that are not showing recent data are usually set to a different period. Every report under Analytics opens on Last 7 days and has a range of its own, so check the control at the top right first, then check whether you are on a counting report or an AI one. Work through these in order. The first two explain most cases, and both are visible on the screen you are already looking at. The report is showing a different range Read the control at the top right of the report. It names tFew readers

• What Is the Difference Between Basic and Advanced Analytics in Calilio?

  Basic analytics in Calilio counts calls, and advanced analytics reads them. The Dashboard, Member Report, and Number Report count every call as volume, duration, and answer figures. The Advanced Report and the other AI screens work only on analyzed calls, and add sentiment, reason, conclusion, and resolution. The difference is what each side has to work with. A counting report needs the call record, which every call leaves behind. An analysis report needs a transcript, so it covers the calls CaFew readers

• How to View the Realtime Dashboard in Calilio?

  To view the realtime dashboard in Calilio, click Dashboard in the left sidebar, then scroll to the section headed Real Time. The Real Time panel sits on the Dashboard, not on a page under Analytics. It holds tiles for live calls, answer rate, missed calls, average answer time, and conversations. Step 1: Open the Dashboard Click Dashboard in the left sidebar. The page opens with a greeting line and a summary of your workspace. A current balance card appears at the top right. ![](https:Few readers