How to Activate Auto Recharge in the Wallet Section?

To set up auto recharge in Calilio, open Settings, then Wallet, and find the Auto Recharge card. Set the balance that triggers a recharge, set the amount to add, then click Save Auto Recharge Settings. Auto recharge adds funds to your wallet automatically, so your calls and messages are not interrupted.

Step 1: Open the Wallet page

• Click Settings in the left sidebar.
• Under BILLING, click Wallet.
• The Wallet page opens on Overview, with Usage History beside it and your current balance at the top.

Open Wallet under BILLING in the Settings menu.

Step 2: Find the Auto Recharge card

• Scroll past your balance and the Low Balance Alert card.
• The Auto Recharge card is the last card on the page, under the heading Recharge your wallet automatically.
• The card shows whether auto recharge is enabled, along with a summary line describing what it will do.

The Auto Recharge card at the bottom of the Wallet page.

Step 3: Set the balance that triggers a recharge

• The first field is Recharge when the balance is at or below.
• The screen calls this value a balance threshold, and it is the balance at which Calilio adds funds.
• Set it high enough that a day of heavy call volume does not exhaust your balance before the recharge is processed.

Set the balance that should trigger a recharge.

Step 4: Set the recharge amount

• The second field is Recharge the credit balance with specified amount.
• Calilio adds this amount each time your balance reaches the threshold.
• The summary line under the two fields restates your settings, so review it before you save.

Set the amount to add each time a recharge runs.

Step 5: Save the settings

• Click Save Auto Recharge Settings.
• The card then shows the settings you saved.
• The Low Balance Alert card has its own Save Notification Settings button, so saving one card does not save the other.

Click Save Auto Recharge Settings to apply your changes.

Expected result

• The Auto Recharge card reads ENABLED.
• The summary line states the amount Calilio adds and the balance that triggers a recharge.
• Calilio charges your saved payment method each time a recharge runs.

How does auto recharge work?

Auto recharge monitors your wallet balance. When your balance falls to or below the threshold you set, Calilio adds the amount you chose and charges your saved payment method, so usage-based features continue without a manual recharge.

What is the difference between auto recharge and the Low Balance Alert?

The Low Balance Alert sends a notification when your balance drops to the figure you set, but it does not add funds. The Low Balance Alert card appears above the Auto Recharge card on the Wallet page. Auto recharge adds the funds for you.

What happens if the payment fails?

If the payment fails, the recharge does not go through, so your balance keeps falling and usage-based features stop when it runs out. Keep a working card saved, and set a backup card so Calilio can charge a second card when the first one is declined.

Contact Calilio support

If auto recharge is enabled and your balance still runs out, contact our support team with the threshold you set, the amount you set, and the date your balance dropped.

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References

Updated on: 16/10/2026