Articles on: Plans, Pricing & Billing

How to Download an Invoice in Calilio?

To download an invoice for your Calilio subscription, open Settings, then Order and Transactions. The table lists each subscription and number payment with its invoice number, transaction ID, date, amount, and status. Find the payment you want, then click the download icon at the end of its row to save the invoice.


Step 1: Open Settings, then Order and Transactions


  • Click Settings in the left sidebar of the Calilio web app.
  • Under BILLING, click Order and Transactions.
  • Orders Overview appears at the top of the page, and the transaction table appears under it.

Open Order and Transactions under BILLING in the Settings menu.


Step 2: Find the payment in the table


  • The columns are TRANSACTIONS, INVOICE NUMBER, TRANSACTION ID, DATE, AMOUNT, and STATUS.
  • The TRANSACTIONS column names what the payment was for, such as a number subscription renewal or a team member invitation.
  • The STATUS column shows whether the payment went through, and the AMOUNT column shows what was charged.
  • Use Add Filter to narrow the list by status or by date when the table runs long.

Find the payment in the transaction table.


Step 3: Search for the payment


  • The Search box appears above the table, on the right.
  • Enter the invoice number or the transaction ID of the payment you want.
  • Use the Search box instead of scrolling when the payment is several months old.

Search by invoice number or transaction ID.


Step 4: Click the download icon on that row


  • Each row ends with two controls, and the second control downloads the invoice.
  • Click the download icon, and your browser saves the invoice for that payment.
  • The first control opens the receipt on screen instead of downloading it.

Click the download icon at the end of the row.


Can I read the invoice before I download it?


Yes. The first control at the end of the row opens the payment as a Receipt on screen, and the receipt view has its own Download button.

Open the receipt with the view icon on the row.


What does the receipt show?


The receipt shows the invoice number, the billed by and billed to details, the issued date, and a line for each item with its quantity, unit price, and total. The billed to block shows your workspace name and the billing contact, address, phone number, and email address that Billing Details holds. Click Download at the bottom of the receipt to save the same invoice.

Use Download inside the receipt to save it.


Can I export the whole list at once?


Yes, you can export a date range of transactions rather than a single payment. Click the control beside the Search box to open Export Transaction, choose a date range, then click Export. The export covers every payment in that range, so use the download icon on the row when you need one invoice.

Use Export Transaction to export a date range of payments.



Contact Calilio support


If an invoice does not download, contact our support team with the invoice number, the transaction ID, and the date of the payment.


For your security, do not share passwords or payment card details.




References




How can I change my payment method

click here

How to edit billing address in Calilio

click here

How to add balance to my Calilio wallet

click here

What Calilio plans and subscription options are available

click here

Updated on: 16/10/2026

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