What Is the Difference Between the Standard, Premium, and Enterprise Plans?

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The difference between the Calilio Standard, Premium, and Enterprise plans is scale. The Standard plan caps a workspace at 10 users and covers calling, messaging, and the Unified Callbox. The Premium plan lifts that cap and adds call routing, Teams, the Power Dialer, and AI. The Enterprise plan adds developer and phone support.

Where do you compare the plans in Calilio?

• Click Settings in the sidebar, then Subscription under BILLING.
• The Standard Plan and Premium Plan cards sit side by side, each with what it includes.
• MONTHLY and ANNUALLY above the cards switch the price, and annual billing carries a 20 percent saving.
• The Enterprise Plan sits below them under Looking for more, with a Contact Us button instead of a price.

The Subscription page shows the plans side by side, with the billing period above them.

What does the Standard plan include?

• The Standard plan is described on its card as ideal for solopreneurs, startups, and small businesses.
• It carries a user limit of 10 and one free local number.
• It includes buying or porting virtual numbers, the Unified Callbox, and phone number sharing.
• Its free allowance is 200 outgoing and 100 incoming minutes, with 100 outbound and 100 inbound SMS.

The Standard Plan card lists its user limit and what a workspace starts with.

What does the Premium plan add?

• The Premium plan removes the 10-user limit and is described as ideal for growing businesses, franchises, and call centers.
• Its free allowance is larger: 1000 outgoing and 500 incoming minutes, with 500 outbound and 500 inbound SMS.
• Call handling that the Standard plan does not carry: call transfer, live call monitoring, the phone menu (IVR), and business hours.
• Team features that the Standard plan does not carry: a custom outbound caller ID, Teams, saved replies, and the Power Dialer.
• Reporting that the Standard plan does not carry: call sentiment analysis, the AI-powered call summary, and comprehensive analytics.
• A dedicated account manager, which Calilio's published comparison lists against the Premium and Enterprise plans and not against the Standard plan.

What does the Enterprise plan add?

• The Enterprise plan includes everything in the Premium plan and is aimed at large businesses.
• It adds developer support, and phone and WhatsApp support alongside the chat support every plan carries.
• It adds audit logs and data history for compliance teams.
• Its card carries a Contact Us button rather than a price, so it is arranged with the Calilio team.

How to subscribe to Calilio's Enterprise plan covers that conversation.

Which plan is your workspace on?

• Your current plan is named under the Subscription heading, with your user count beside it.
• Its card carries a panel with your number of users, your billing period, your next billing cycle, and your renewal amount.
• The button on that card reads Current Plan and cannot be pressed.
• The button on the other card offers the move, and How to upgrade or downgrade your Calilio plan covers it.

The card of the plan you are on shows your users, your billing period, and your next charge.

Do the plans charge different call and message rates?

No. Calling is charged per minute, SMS per segment, and MMS per message on the Standard, Premium, and Enterprise plans alike, so what changes with the plan is the free call and SMS allowance on the card rather than the rate. How to check call and message rates at Calilio covers where those rates are published.

Contact Calilio support

If a feature you expect is missing on your plan, contact our support team with your workspace name, your plan, and the feature you are looking for.

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Updated on: 28/10/2026