How to Choose the Right Calilio Plan?

To choose the right Calilio plan, open Settings, then Subscription, and compare the cards on three points: how many team members need a login, how many minutes and messages you expect each month, and which call handling features you need. The Standard plan covers up to 10 users, and the Premium plan removes the 10-user limit.

Step 1: Count the team members who need a login

• Click Settings in the left sidebar, then Subscription under BILLING.
• The Standard Plan card states User Limit: 10 in its Get started with list.
• Count every team member who needs to make calls, send messages, or read Calilio's shared inbox, not only your sales team.
• If that count is at or near 10 and your team is growing, start on the Premium plan rather than changing plans later.

The Standard plan card states its user limit in the Get started with list.

Step 2: Estimate your monthly calls and messages

• Each priced card carries a Free Calls & SMS/MMS block with the minutes and message segments the plan includes.
• The Standard plan includes 200 outgoing and 100 incoming minutes, with 100 outbound and 100 inbound SMS.
• Compare that with what your team handles in a busy month rather than an average one.

The Free Calls & SMS/MMS block states what each plan includes.

Step 3: Check where the free allowance applies

• Hover over the information icon beside Free Calls & SMS/MMS on the Standard Plan card.
• The tooltip reads Make & Receive Calls/SMS on US/Canada number.
• The tooltip states that the allowance covers calls and messages on United States and Canada numbers.
• Check where the allowance applies before you compare the two cards.

The tooltip limits the free allowance to United States and Canada numbers.

Step 4: Decide which features you need

• The Premium Plan card states 1000 outgoing and 500 incoming minutes, with 500 outbound and 500 inbound SMS.
• Plan-wise feature restrictions in Calilio sets out the features the Premium plan adds.
• Choose the Standard plan when calling, messaging, voicemail, call forwarding, and number sharing cover everything your team needs.
• Choose the Enterprise plan when you need a customized allowance, developer support, or phone and WhatsApp support.

The Premium plan raises the included minutes and messages.

Step 5: Check the plan you are on before you change it

• On the Calilio Subscription page, the card for your current plan carries a panel with your user count, the billing period, the next billing cycle, and the renewal amount, and its button reads Current Plan.
• Read the next billing cycle before you change anything.
• The other card carries a button of its own.

The current plan panel carries your user count, period, and renewal date.

Which plan suits a solo founder or a small team?

The Standard plan suits a solo founder, a freelancer, or a small team: it covers up to 10 users, includes one free local number, and carries calling, messaging, the Unified Callbox, and phone number sharing. Move to the Premium plan when you outgrow the user limit or the allowance, rather than before.

When should you move to the Premium plan?

Move to the Premium plan when your team grows beyond 10 team members, when your monthly volume exceeds the Standard plan allowance, or when you need a feature the Standard plan does not include, which Plan-wise feature restrictions in Calilio sets out.

Can you change your Calilio plan later?

The Subscription page carries a button on the plan your workspace is not currently on, and How to upgrade or downgrade my subscription plan on Calilio covers the change itself.

Contact Calilio support

If you are not sure which plan fits your usage, contact our support team with your workspace name, your team size, and the countries you call.

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References

Updated on: 28/10/2026