How to Cancel Your Calilio Subscription?

To cancel your Calilio subscription plan, open Settings, then Subscription, and scroll to the Cancel Subscription section at the foot of the page. It states that future renewals stop, and that your current plan stays active until the date it names. Click Cancel Subscription there to start the cancellation.

Step 1: Open Settings, then Subscription

• Click Settings in the left sidebar of the Calilio web app.
• Under BILLING, click Subscription.
• The header names the plan you are canceling and the number of users on it.

Open Subscription under BILLING in the Settings menu.

Step 2: Find the Cancel Subscription section

• Scroll past the plan cards, Billing Overview, and Number Billing Overview.
• Cancel Subscription is the last section on the page, under the line Cancel your current subscription.
• The line beside the button names the date your current plan runs to.

Cancel Subscription is the last section on the Subscription page.

Step 3: Click Cancel Subscription

• Read the warning line first, because it names the date your plan stays active until.
• Click Cancel Subscription to start the cancellation.
• Follow the on-screen prompts to complete the cancellation.

Click Cancel Subscription to start the cancellation.

Expected result

• The Subscription page continues to show your current plan and its billing dates until the cancellation takes effect.
• Calilio does not charge a further renewal after the date the Cancel Subscription section names.

What happens after you cancel?

The date named in the Cancel Subscription section is the same date shown as Next Billing Cycle on your plan card. Your current plan stays active until that date, so Calilio does not shorten the time you have already paid for.

Does canceling delete my Calilio account?

No. Canceling ends the billing for your subscription, and removing the account and the data in it is a separate request to our support team.

Where do I check what I am paying for?

Check Billing Overview on the same page, which shows the invoice for the next billing cycle: the plan, the number of users, the next billing date, and the total. Number Billing Overview shows the same details for the business numbers you have purchased. The two dates can differ, because purchased numbers are billed monthly while a plan can be annual.

Contact Calilio support

If your subscription still renews after you canceled it, contact our support team with your workspace name, the date you canceled, and the date of the charge.

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References

Updated on: 16/10/2026