How to View Your Billing History in Calilio?

You can view your billing history in Calilio at Settings, Order and Transactions. The page opens with an Orders Overview summary of your plan, members, and numbers, followed by a table of your past transactions showing an invoice number, a transaction ID, a date, an amount, and a status.

Step 1: Open Order and Transactions

• Click Settings in the left sidebar.
• Click Order and Transactions under the BILLING group.
• The subtitle shows your current plan along with your number and member counts.

Click Order and Transactions under BILLING.

Step 2: Read the Orders Overview

• The plan card shows your plan name and the amount you are billed.
• Plan shows the billing cycle on your subscription.
• Next Billing Cycle shows the date your subscription is billed next.
• Last Wallet Load shows your most recent wallet top-up, along with a View Usage link.
• Total Members and Numbers appear on the right side of the overview.

The Orders Overview appears above the transaction table.

Step 3: Read the transaction table

• The TRANSACTIONS column describes what the charge was for.
• The INVOICE NUMBER and TRANSACTION ID columns give you the references for that charge.
• The DATE, AMOUNT, and STATUS columns show when the charge was made, how much it was, and the payment state Calilio recorded.
• The last column includes an eye icon to view the record and a download icon to download the invoice.

The transaction table lists your past charges.

Step 4: Filter the transaction list

• Click Add Filter above the table on the left.
• The Status filter offers Success, Failed, Pending, and Payment Due.
• The Date filter offers Last 24 hour, Last 7 days, Last 30 days, Last 3 months, Last 12 months, and Last 24 months.
• The Date Range filter opens a calendar where you set a start date and an end date.
• The Search box on the right searches the same table.

Click Add Filter to narrow the table.

Expected result

• You can see a dated list of your workspace transactions.
• Each row shows an invoice number, an amount, and a status.
• Applying a filter narrows the same table instead of opening a separate screen.

How do I get the invoice for a charge?

You can download the invoice for a charge from the download icon in the actions column at the end of the row. For details on the file you receive, see How to download invoice of Calilio subscription.

Why does a row show a status other than Success?

The status on a row reflects the payment state Calilio recorded for that transaction. A Failed or Payment Due status is usually caused by an issue with the card on file, so check that your payment method is current before you contact our support team. For the steps, see How can I change my payment method.

Contact Calilio support

If a transaction on this page does not match what you were charged, contact our support team with the invoice number, the transaction ID, the date, the amount, and the status shown on the row.

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References

Updated on: 15/10/2026