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  • How to purchase a second phone number for your Calilio account?
    Step 1: Login to Calilio Dashboard using credentials you created during signing in process. Step 2: Select your Workspace. Navigate to Settings My Numbers followed by Purchase Number option. (https://storage.crisp.chat/users/helpdesk/website/8beabafb0594f000/fdab6633-db48Popular
  • What is A2P 10DLC? What Are the Available Types of Campaigns and Use Cases?
    What is A2P? Application-to-Person (A2P) messaging refers to SMS or MMS messages sent from an application directly to a person. These messages are typically used by businesses or services to communicate with their customers for marketing, notifications, or transactional purposes. For instance, when a business uses Calilio or another messaging platform to send automated texts such as appointment reminders, order updates, or verification codes, it's classified as A2P communication. In contrasPopular
  • How to Set Up Call-Forwarding On Calilio?
    Step 1: Log in to your Calilio account with your registered credentials. If you don't have an account yet, start by creating one. (https://calilio-36e6de05daed.intercom-attachments-7.com/i/o/1135984725/b83d14a37Popular
  • How to Register for A2P 10DLC Text Messaging?
    Ever worry your business text messages are landing in spam folders? An A2P 10DLC registration can be your solution. This simple registration process improves message deliverability and keeps your customers engaged. A2P 10DLC text messaging offers a secure, reliable, and cost-effective way to connect with customers through SMS. Whether for alerts, marketing, or customer support, A2P 10DLC ensures your messages are delivered efficiently. This blog provides a straightforward guide to registeringPopular
  • How to Set Up Custom Outbound Caller ID on Calilio?
    Step 1: First, sign in to your Calilio account using your registered credentials. If you haven't registered yet, you need to create an account. (https://calilio-36e6de05daedPopular
  • How to Set Up Interactive Voice Response (IVR)?
    How to Set Up Interactive Voice Response (IVR)? What Is an IVR Phone Tree? AnSome readers
  • How to Delete Phone Number in Calilio?
    Step 1: Login to Calilio dashboard. Navigate to Settings My numbers. Select the numbers to be deleted (if you have more than one numbers). (https://downloads.iSome readers
  • How to auto-record calls on Calilio?
    Step 1: Firstly, sign in to your Calilio dashoard. Go to Settings Numbers. Select the number where you want all the calls to be recorded. (https://downloads.intercomcdn.com/i/o/1032963554/b7e067b45ac924eb76cba3a3/How+to+auto-record+calls+on+Calilio+step+1.jpg?expires=1723526100&signature=46644b94Some readers
  • How to share a Calilio number to team members?
    Step 1: After login to admin dashboard, go to “Settings” “Members.” Search for the team member you want to assign the number to. (https://downloads.intercomcdn.com/i/o/1033072602/71920c96cb95276f0cb5f283/step+1.jpg?exSome readers
  • How to Pin a Text Message?
    Why you should pin a Message? Pinning a message highlights critical information, ensuring it remains visible and accessible. It reduces repetitive queries and keeps everyone aligned, especially useful in busy or lengthy discussions where key details may be missed. Easy Access: Keep important conversations easily accessible without scrolling through a long list of messages. Priority Conversations: Highlight and pFew readers
  • How to Block or Delete a Contacts in Calilio?
    Step 1: Once you log in to Calilio dashboard, go to Contacts. Search for a specific number by its name, email address, or number itself to block it. (https://downloads.intercomcdn.com/i/o/1032964997/6654ced51c58b3049d9b36f2/How+to+block+or+delete+a+Contacts+in+Calilio+step+1.jpg?expires=1723526100&signaFew readers
  • How to purchase multiple phone numbers to your Calilio account?
    So, thinking about adding multiple phone numbers to your Calilio account? It is a simple and iterative process. Step 1: Sign in to Calilio Dashboard. Navigate to Settings My Numbers followed by Purchase Number option. (https://downloads.intercomcdn.com/i/o/1032959929/fa8703d0d557271e13ae3128/How+to+add+multiple+phone+numbers+to+your+Calilio+account+step+1.jpg?expiresFew readers
  • How to enable Auto Call Transcription?
    Step 1: Once you login to your dashboard, click on My Numbers under Settings. Choose the phone number that you wish to have auto call transcription turned on for. (https://downloads.intercomcdn.com/i/o/1033070006/57f57490caaae25f0bdc932c/step+1.jpg?expires=1723526100&signature=91fd9f86f693Few readers
  • How to change your Calilio phone number?
    Step 1: Firstly, login to your Calilio admin dashboard. Go to Settings My Numbers. Click on the number you want to change. (https://downloads.intercomcdn.com/i/o/1032969060/dc4054b669926a1a9ad83b2e/How+to+change+your+Calilio+phone+number+steFew readers
  • How to name your new Calilio Number?
    Step 1: Once you sign in to dashboard, go to Settings, My Numbers followed by Purchase Number. Step 2: Fill out all the details like country, number type and number capabilities. ThFew readers
  • How to filter your conversations in Calilio?
    Step 1: After login, go to Numbers section. Choose the number whose conversation you want to filter out. Step 2: Once you select the number, an interface opens displaying all the conversations. You can filter out the conversation by clicking “All Conversation” dropdown button. (https://downloads.intercomcdn.com/i/o/1033070535/91dead4e7020f304c6caf4d9/step+2.jpg?eFew readers
  • How to rename your existing Calilio Number?
    Step 1: Once you land on your Calilio dashboard, open My Numbers under Settings. Step 2: Select the number to be renamed. Click on the number.Few readers
  • How to unblock a Contacts in Calilio?
    Step 1: Once you log in to Calilio dashboard, go to Settings and Block Lists. Search for a specific number by its name, or number itself to unblock it.Few readers
  • How to Set Up Call Transfer in Calilio?
    Step 1: Log in to Your Calilio Account Sign in here if you already have an account. If you’re new, sign up here to create one.Few readers
  • How to Set Up Business Hours in Calilio?
    Step 1: Log in to Your Calilio Account Sign in here if you already have an account. If you’re new, sign up here to create one. (https://storage.crisp.cFew readers
  • How to Forward Chat to Email in Calilio?
    Step 1: Log in to Your Calilio Account Sign in here if you already have an account. If you’re new, sign up here to create one. (https://storage.crisp.chat/users/helpdesk/website/-/e/4/8/b/e48b9f777e0c8800/step11o1oohsFew readers
  • How to Check Call and Message Rates at Calilio?
    Understanding your calling and messaging costs is essential for budgeting and managing your business communication expenses. Calilio offers transparent pricing with easy access to detailed rate information for calls and messages to different countries. This guide shows you two simple ways to check Calilio's call and message rates. Why Check Rates? Calilio uses pay-per-use pricing for calls and messages: Calls: Charged per minute SMS: Charged per message segment MMS: CharFew readers
  • How to Schedule a Message in Calilio?
    Need to send a message at a specific time? Calilio's message scheduling feature lets you set up text, MMS, voice messages, and pictures to be sent automatically at your chosen date and time. Perfect for reminders, or sending messages across different time zones. This guide shows you how to schedule and manage your messages in Calilio. What You Can Schedule? Text messages MMS (Multimedia messages) Voice recordings Pictures and images Emojis Step-by-Step: Schedule a MessageFew readers
  • Understanding Default Country Code in the Calilio Dialer
    Making international calls shouldn't be complicated. Whether you're reaching out to clients across different countries or managing a global team, having to manually add country codes for every call can slow you down and lead to dialing errors. Calilio's Dialer solves this problem with a smart country code feature that remembers your last dialed country code. This means you can make multiple calls to the same country without repeatedly selecting the country code each time. This guide explains howFew readers
  • What Are Geographic Permissions, and Why Do They Exist?
    Introduction Geographic permissions, also known as geo permissions or geo blocking, are mechanisms used by businesses and telecommunication platforms to control which geographic regions can send or receive communications—such as voice calls and SMS messages. If you need to call or message a high risk country you can contact support available 24/7.via the live chat box for help to enable this country.Few readers
  • How to Assign Number to New Member ?
    Assigning phone numbers to team members ensures they can make and receive calls within your Calilio workspace. Follow the steps below to assign a number to any new member. Step 1: Log in to Your Calilio Account Sign in using your registered email and password. Sign in here New to Calilio? Sign up here (https://storage.crisp.chat/users/helpdesk/website/-/e/4/8/b/e48bFew readers
  • How to Input a Welcome Voice Message in Calilio ?
    A Welcome Voice Message greets callers before the call connects, helping you create a professional first impression. Follow the steps below to upload or record your welcome message. Step 1: Log in to Your Calilio Account Sign in to your Calilio account using your email and password. Sign in here New to Calilio? Sign up here (https://storage.crisp.chat/users/helpdesk/Few readers
  • How to Name Your Calilio Number ?
    Naming your Calilio number helps you stay organized—especially when managing multiple numbers for different teams, departments, or campaigns. Follow the steps below to update the display name of any active number. Step 1: Log in to Your Calilio Account. Sign in to your Calilio dashboard using your registered email and password. Sign in here New to Calilio? Sign up here (https://storagFew readers
  • Complete Guide to Troubleshooting and Optimizing Call Quality on Calilio
    Clear, reliable call quality is essential for professional business communications. While Calilio delivers excellent audio quality in most situations, occasional technical issues with your internet connection, device, or environment can affect call clarity. This guide helps you diagnose and resolve common call quality problems to ensure every conversation on Calilio sounds crystal clear. Common Call Quality Issues and Solutions 1. Choppy, Robotic, or Breaking Audio Symptoms: AudioFew readers
  • Admin vs Member Roles in Power Dialer: Understanding Access and Responsibilities
    Power Dialer campaigns in Calilio operate on a role-based system that separates management responsibilities from execution tasks. Understanding the distinction between Admin and Member roles is crucial for organizing your team's calling operations effectively. Admin Role: Campaign Management and Control Admins are the architects of your Power Dialer campaigns. They have full control over campaign creation, configuration, and oversight. What Admins Can Do Campaign Management CreatFew readers
  • How AI Reports (Beta) Work in Calilio?
    Calilio's AI Reports feature transforms your call data into actionable business intelligence. By automatically analyzing every conversation, the system generates comprehensive insights about customer sentiment, call patterns, and team performance—eliminating manual review and note-taking. How AI Reports Work: The Process Step 1: Enable Automatic Call Recording All calls made through Calilio can be automatically recorded and stored in your call history — but to generate AI Reports, yFew readers

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