How to Assign a Phone Number to a Member in Calilio?

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To assign a phone number to a team member in Calilio, open Settings, then Members. Click the menu at the end of the team member's row and choose Assign a Number. Select each business number you want that team member to work from, then click Assign Number to save the assignment.

Step 1: Open the Members page

Click Settings in the left sidebar.
Under WORKSPACE, click Members.
The member list shows NAME, STATUS, TYPE, and ASSIGNED for every team member in the workspace.

Open Members under WORKSPACE in the Settings menu.

Find the team member in the list, or type their name into the Search box.
Click the menu at the end of their row, on the right.
The menu contains Edit, the role change, Assign a Number, and Remove Member.

Open the menu at the end of the team member's row.

Step 3: Choose Assign a Number

Click Assign a Number in the menu.
The Assign Number dialog opens and shows the team member's name.

Choose Assign a Number from the row menu.

Step 4: Select the numbers the team member works from

The dialog lists every business number in the workspace, with each label above its digits.
Numbers already assigned to that team member appear selected, so you can see the current assignment before you add another.
Select as many numbers as the team member needs, and type into Find number to narrow a long list.

Select each business number the team member should work from.

Step 5: Click Assign Number

Click Assign Number to save the numbers you selected.
Click Cancel to close the dialog without changing the team member's numbers.
The ASSIGNED column on their row then lists the numbers assigned to that team member.

Click Assign Number to save the selection.

Expected result

Settings, then My Numbers shows the same assignment from the number's side, listing that team member under ASSIGNED MEMBERS.

Can one team member have more than one number?

Yes, one team member can be assigned several business numbers at once. Select each number in the Assign Number dialog before you save. Their row in the member list shows the first number and a counter for the rest.

Can two team members work from the same number?

Yes, two or more team members can work from the same business number. Assign that number to each team member in turn, and all of them appear against it under ASSIGNED MEMBERS. Sharing a Calilio number with your team explains how to share one number with several team members.

Where do I see the numbers assigned to a team member?

The ASSIGNED column on the Members page under Settings lists the numbers assigned to each team member. The My Numbers page shows the same information in reverse, listing the team members assigned to each number under ASSIGNED MEMBERS.

Contact Calilio support

If a business number does not appear in the ASSIGNED column for that team member after you save, contact our support team with the team member's email address and the label of the number you selected.

For your security, do not share passwords or payment card details.

References


How to share a Calilio number with your team	click here
How to invite team members to a Calilio workspace	click here
The difference between an owner, an administrator, and a team member	click here
How to add a new phone number to your Calilio account	click here

Updated on: 15/10/2026

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