Admin and Member Roles in the Calilio Power Dialer

The Calilio Power Dialer has two roles, admin and member, with a view for each. The Admin view builds the campaign: import lists, dispositions, campaigns, and the Active Session dashboard. The Member view holds two tabs, Campaign and Call History, so members make the calls and review their own results.

The Power Dialer splits the work in two. Admins prepare campaigns and watch them run, and members do the calling. The split is a toggle at the top right of the Power Dialer, marked Admin and Member, and each side shows a different set of tabs.

What the Admin view holds

• Import Lists: upload contact lists and see how many numbers were valid in each one.
• Disposition: create the outcomes your team records against a call.
• Campaign: create campaigns, start them, and pause, resume, or delete them from a row menu.
• Active Session: the running totals for the workspace and a row for every call placed.

The Admin view carries four tabs and the controls that build a campaign.

What the Member view holds

• Campaign: the campaigns assigned to that member, with a Call Conducted count and a status.
• Call History: every call the member has placed, with the disposition recorded against it.
• Call History can be filtered by campaign or by call status, and exported with Export CSV.
• The view carries no Create New, no Import CSV, no tick boxes, and no row menu.

The Member view carries two tabs, Campaign and Call History.

Who can do what

• Import a contact list: admin only. The Member view has no Import Lists tab.
• Create a disposition: admin only. The Member view has no Disposition tab.
• Create a campaign: admin only. Create New appears in the Admin view alone.
• Start, pause, resume, or delete a campaign: admin only. The controls sit behind a tick box and a row menu that the Member view does not carry.
• Make the calls and record an outcome: the assigned team or member.
• Review your own call history: the member, in the Member view.

Switch between the two views with the Admin and Member toggle.

How do you assign a campaign to your team?

You assign a campaign on the campaign form, using the Assign By field:

• Assign By offers Team or Member.
• Team hands the campaign to a whole team, and Assignee then lists the teams in your workspace.
• Member hands it to individuals, and Assignee then lists the members the campaign's number is assigned to.
• Choose the Number first. Until you do, the member list reads No Data.

Can a member start or pause a campaign?

No. A member sees the campaigns assigned to them and their status, but the Member view carries none of the controls that change a campaign. Starting, pausing, resuming, and deleting all live in the Admin view.

Which plans include the Power Dialer?

The Premium and Enterprise plans include the Power Dialer. The Standard plan does not.

Contact Calilio support

If a team member cannot see a campaign assigned to them, contact our support team with your workspace name, the campaign name, and the member's role.

Related articles

References

Updated on: 27/10/2026