Q: What is A2P 10DLC? What Are the Available Types of Campaigns and Use Cases?

What is A2P? Application-to-Person (A2P) messaging refers to SMS or MMS messages sent from an application directly to a person. These messages are typically used by businesses or services to communicate with their customers for marketing, notifications, or transactional purposes. For instance, when a business uses Calilio or another messaging platform to send automated texts such as appointment reminders, order updates, or verification codes, it's classified as A2P communication. In contrast, when a person sends a message directly to another individual, it’s known as Person-to-Person (P2P) messaging. What is 10DLC? 10DLC stands for "10 Digit Long Code," a type of local phone number used in the United States. These numbers contain 10 digits and are designed for both P2P and A2P communications. When purchasing a US phone number from Calilio, for example, a 10DLC number is often marked as "Local" under the number type. These numbers provide a local touch to communications and are an alternative to toll-free numbers and short codes. Why Was A2P 10DLC Introduced? Originally, 10DLC numbers were designed for personal, P2P communication and were largely unregulated. Over time, however, spammers began exploiting these routes for unsolicited messages, leading to a growing mistrust among users regarding SMS-based communication. To counteract the rise in spam and unsolicited messages, US carriers introduced A2P 10DLC. This regulatory framework aims to restore trust in SMS

Q: How to Set Up Call-Forwarding On Calilio?

${youtube}<a href="X5fzGhLJTGE">How to Set Up Call-Forwarding On Calilio</a> Step 1: Log in to your Calilio account with your registered credentials. If you don't have an account yet, start by <a href="https://support.calilio.com/en/articles/9188154-how-to-sign-up-and-create-a-new-account-on-calilio">creating one.</a> <a href="https://calilio-36e6de05daed.intercom-attachments-7.com/i/o/1135984725/b83d14a37231b3d5644ff634/AD_4nXfSopRYp_fCJTptRkGlTUlsqjqjHE4REeIpJfnzJWI-DJKhiSansStf7sgeX1uDZ5oDHOL4yuYwBBwTFUDxaI20vTW08HbmgRnf726AoWWWNcZ7EI8YfB6wFuZW9MM_a3Gc4k1Vn7UtmxaQA94igwbGjoU?expires=1723526100&signature=23fbac53584f050844b79e05ced5737f96764dda33990acd94573ee3260fad57"><img src="https://storage.crisp.chat/users/helpdesk/website/4ccae1560a040400/0f9507e8-1042-4a20-94ab-8d6518_xkb5bj.png" alt="" /></a> Step 2: Pick the phone number you wish to set up call forwarding for. <a href="https://calilio-36e6de05daed.intercom-attachments-7.com/i/o/1135984735/c4f112e4f9fb38edf958cee6/AD_4nXd20nrjHzP3E7ea2ySaq286tNn2AeeiqYhCppUgevB93bBjxtaDlHgA8eg5O3-1DFYzr3IyK2t1iHNUjbUGSGXNVWV9EBxeM64oQvdReo7bkv5aAB0q1e8YF85-o12K8XKlUmxs95SpsuWAf7IWGhtb1lhl?expires=1723526100&signature=54af6428d95beb771301033dc6603b206c9b9ff718c910ea22bd6bc2d8dcb489"><img src="https://storage.crisp.chat/users/helpdesk/website/3bd4d96e506ab200/a8264a12-080b-42c2-b646-f05fd5_mpaejc.png" alt="" /></a> Step 3: Activate the call forwarding feature by toggling on the Call Strategy option, as illustrated in the figure. [![](https://storage.crisp.chat/users/helpdesk/website/a381

Question 1

10 Reasons Why Your ID Proof Might Have Been Rejected

Accepted Answer

||| When submitting ID proof for verification, there are several common reasons why it might be rejected. Understanding these reasons helps you avoid these issues and ensure a smoother verification process.

1. The Original Document Was Not Uploaded

Ensure you upload a direct scan or photograph of the original document. Photocopies or scanned copies of photocopies are unacceptable as they can compromise detail and legibility.

| Solution: Always upload a high-quality, direct scan or clear photograph of the original document. Avoid using photocopies or pictures of photocopies.

2. The Photo and Document Did Not Match

Your uploaded ID must reflect your current appearance. Any significant discrepancies between your profile photo and the photo on the document can lead to rejection.

| Solution: Update your ID if your appearance has significantly changed.

Question 2

How to sign up and create a new account on Calilio?

Accepted Answer

${youtube}How to Sign Up for Calilio? Creating a Calilio account is quick and simple. You can sign up using your Google account, Apple account, or by manually entering your name, email address, password, and phone number.

Step 1: Go to the Calilio Sign-Up Page

Go to the Calilio website and click Get Started. You will be redirected to the Calilio registration page, where you can create a new account.

Step 2: Choose How You Want to Sign Up

On the sign-up page, you can create your account in three ways:

Sign up with Google
Sign up with Apple
Sign up manually using your details To sign up manually, enter the required information in the form.

If you selected Sign up With Apple or Google, you can check from the Step 5 onwards.

Step 3: Enter Your Account Details (To Sign Up Manually)

Fill in the required fields:

Name: Enter your full name.
Email: Enter a valid email address.
Password: Create a secure password.
Phone Number: Select your country code and enter your phone number. After adding the required information, click Continue.

Step 4: Verify You

Question 3

How to purchase a second phone number for your Calilio account?

Accepted Answer

|| Using the same number for both personal and professional purposes? If so, there is no reason to limit yourself when you have access to two or more Calilio numbers. Let us help you with the procedure.

Step 1: Login to Calilio Dashboard using credentials you created during signing in process.

Step 2: Select your Workspace. Navigate to Settings > My Numbers followed by Purchase Number option.

Step 3: Click on “Purchase Number” and fill out the details as per your requirements. Select a country for your second phone number and its types. Also, you can select abilities, like Voice, SMS, MMS, and Fax.

Step 4: Once you complete filling out the details, a list of numbers will be displayed. Choose your second phone number from the list. Click on “Buy number” and enter name for your second number.

[![](https://storage.crisp.chat/users/helpdesk/website/2d0d7032a323dc00/

Question 4

What is A2P 10DLC? What Are the Available Types of Campaigns and Use Cases?

Accepted Answer

What is A2P? Application-to-Person (A2P) messaging refers to SMS or MMS messages sent from an application directly to a person. These messages are typically used by businesses or services to communicate with their customers for marketing, notifications, or transactional purposes. For instance, when a business uses Calilio or another messaging platform to send automated texts such as appointment reminders, order updates, or verification codes, it's classified as A2P communication.

In contrast, when a person sends a message directly to another individual, it’s known as Person-to-Person (P2P) messaging.

What is 10DLC? 10DLC stands for "10 Digit Long Code," a type of local phone number used in the United States. These numbers contain 10 digits and are designed for both P2P and A2P communications. When purchasing a US phone number from Calilio, for example, a 10DLC number is often marked as "Local" under the number type. These numbers provide a local touch to communications and are an alternative to toll-free numbers and short codes.

Why Was A2P 10DLC Introduced? Originally, 10DLC numbers were designed for personal, P2P communication and were largely unregulated. Over time, however, spammers began exploiting these routes for unsolicited messages, leading to a growing mistrust among users regarding SMS-based communication.

To counteract the rise in spam and unsolicited messages, US carriers introduced A2P 10DLC. This regulatory framework aims to restore trust in SMS

Question 5

How to Register for A2P 10DLC Text Messaging?

Accepted Answer

A2P 10DLC is a required registration process for businesses that send text messages to customers in the United States using long code numbers. It helps mobile carriers identify your business, reduce spam, and improve message delivery.

If you plan to send application-to-person messages, you must complete this registration first. Let’s learn how to register for A2P 10DLC based on your business type.

How do I Register for A2P 10DLC?

You can register for A2P 10DLC by logging in to Calilio, opening the A2P Messaging section, submitting your brand and campaign details, and completing the required verification and payment.

Step-by-step A2P 10DLC registration via Calilio

Step 1 - Access A2P Messaging via Calilio:

Log in to Calilio → go to Settings → A2P Messaging → click Get Started to begin registration.

Step 2 - Confirm location and tax status:

Confirm your location, whether your business is registered in the US or Canada, and if you have a Tax ID (EIN/Employer Identification Number).

If you do not have an EIN, you are eligible to be registered as a Sole Proprietor.
If you do have an EIN and select Yes, you will be redirected to a Customer Support page. Click on Contact Support, where you will receive a Google Form, fill it ou

Question 6

How to Set Up Call-Forwarding On Calilio?

Accepted Answer

${youtube}How to Set Up Call-Forwarding On Calilio

Step 1: Log in to your Calilio account with your registered credentials. If you don't have an account yet, start by creating one.

Step 2: Pick the phone number you wish to set up call forwarding for.

Step 3: Activate the call forwarding feature by toggling on the Call Strategy option, as illustrated in the figure.

[![](https://storage.crisp.chat/users/helpdesk/website/a381

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