How to Manage Your Notification Settings in Calilio?

Calilio has two notification settings. Usage Report Notification, in Settings under My Workspace, emails your usage reports on a schedule you choose. Email Notification Alert, on each number's own settings page, emails you about missed calls, messages, and transcriptions. The bell in the top bar opens a read-only feed.

Step 1: Open Settings, then My Workspace

• Click Settings in the left sidebar.
• Click My Workspace under the WORKSPACE heading.

Click My Workspace under the WORKSPACE heading.

Step 2: Turn on Usage Report Notification

• Find the Usage Report Notification card on the My Workspace page.
• The card explains that you receive email notifications with your usage reports based on the frequency you select.
• Use the toggle on the card to turn these email reports on or off.

Use the toggle on the Usage Report Notification card.

Step 3: Set the frequency and the time

• Use the Frequency control to choose how often your usage report is sent.
• Use the At control to choose the time of day it is sent.
• Both controls appear on the same card, below the toggle.

Set the Frequency and the time on the same card.

Expected result

• The Usage Report Notification toggle is on, with a frequency and a time selected.
• Calilio emails your usage reports on that schedule.
• The card displays the frequency and the time you selected, so you can confirm that your change was saved.

What does the notification bell do?

• The notification bell in the top bar opens a read-only panel titled Notifications.
• Entries are grouped under Today and Yesterday.
• The panel includes a Mark all as read action.
• The panel reports activity only, so you cannot change any notification setting from it.

Can you turn off missed call and voicemail alerts individually?

• Yes for missed calls and messages, and no for voicemails.
• Each number carries an Email Notification Alert page, reached from Number Settings on My Numbers.
• It holds Missed Call Email Alerts, SMS Email Alerts, and Transcription Email Alerts, each a separate switch, and no voicemail switch.
• The entries in the notification bell feed have no control to turn them off.

How do notifications work on the Calilio mobile app?

Call notifications on the Calilio mobile app are set up on your device, separately from this settings page. For the steps, see How to enable call notifications in the Calilio mobile app.

How often can you receive the usage report?

You can receive the usage report daily, weekly, monthly, or yearly. The card sends email notifications with your usage reports on the frequency you select, and the At control sets the time of day the email is sent.

Contact Calilio support

If the toggle is on and no usage report email appears, contact our support team with your workspace name, the frequency and time you selected, and the dates you checked, including your spam folder.

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References

Updated on: 15/10/2026