Articles on: Call and SMS Management

How to Set Up Call-Forwarding On Calilio?

Step 1: Log in to your Calilio account with your registered credentials. If you don't have an account yet, start by creating one.

Step 2: Pick the phone number you wish to set up call forwarding for.

Step 3: Activate the call forwarding feature by toggling on the Call Strategy option, as illustrated in the figure.

Step 4: Now you got two options to choose: (i) Forward to web and mobile (ii) Forward to external number. Either choose one.

Forward to Web and Mobile: This allows calls to be forwarded to your Calilio web or mobile app. If the call remains unanswered, it can then be redirected to another external number (whether it's a physical SIM card or a non-VoIP number).

For example, if you have a USA number +1 484 517 4546) and it goes unanswered on both the Calilio web or mobile app, the call can then be forwarded to an

external number like “+61 483 944 453.

Forward to External Number: This option lets you forward calls directly to an external number, which could be a physical SIM card, a non-VoIP, or another VoIP number. With this setting, the call bypasses the Calilio app entirely and is directly forwarded to, for instance, “+61 483 944 453.

Updated on: 17/09/2025

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