Q: What is A2P 10DLC? What Are the Available Types of Campaigns and Use Cases?

What is A2P? Application-to-Person (A2P) messaging refers to SMS or MMS messages sent from an application directly to a person. These messages are typically used by businesses or services to communicate with their customers for marketing, notifications, or transactional purposes. For instance, when a business uses Calilio or another messaging platform to send automated texts such as appointment reminders, order updates, or verification codes, it's classified as A2P communication. In contrast, when a person sends a message directly to another individual, it’s known as Person-to-Person (P2P) messaging. What is 10DLC? 10DLC stands for "10 Digit Long Code," a type of local phone number used in the United States. These numbers contain 10 digits and are designed for both P2P and A2P communications. When purchasing a US phone number from Calilio, for example, a 10DLC number is often marked as "Local" under the number type. These numbers provide a local touch to communications and are an alternative to toll-free numbers and short codes. Why Was A2P 10DLC Introduced? Originally, 10DLC numbers were designed for personal, P2P communication and were largely unregulated. Over time, however, spammers began exploiting these routes for unsolicited messages, leading to a growing mistrust among users regarding SMS-based communication. To counteract the rise in spam and unsolicited messages, US carriers introduced A2P 10DLC. This regulatory framework aims to restore trust in SMS

Q: How to Set Up Call-Forwarding On Calilio?

${youtube}<a href="X5fzGhLJTGE">How to Set Up Call-Forwarding On Calilio</a> Step 1: Log in to your Calilio account with your registered credentials. If you don't have an account yet, start by <a href="https://support.calilio.com/en/articles/9188154-how-to-sign-up-and-create-a-new-account-on-calilio">creating one.</a> <a href="https://calilio-36e6de05daed.intercom-attachments-7.com/i/o/1135984725/b83d14a37231b3d5644ff634/AD_4nXfSopRYp_fCJTptRkGlTUlsqjqjHE4REeIpJfnzJWI-DJKhiSansStf7sgeX1uDZ5oDHOL4yuYwBBwTFUDxaI20vTW08HbmgRnf726AoWWWNcZ7EI8YfB6wFuZW9MM_a3Gc4k1Vn7UtmxaQA94igwbGjoU?expires=1723526100&signature=23fbac53584f050844b79e05ced5737f96764dda33990acd94573ee3260fad57"><img src="https://storage.crisp.chat/users/helpdesk/website/4ccae1560a040400/0f9507e8-1042-4a20-94ab-8d6518_xkb5bj.png" alt="" /></a> Step 2: Pick the phone number you wish to set up call forwarding for. <a href="https://calilio-36e6de05daed.intercom-attachments-7.com/i/o/1135984735/c4f112e4f9fb38edf958cee6/AD_4nXd20nrjHzP3E7ea2ySaq286tNn2AeeiqYhCppUgevB93bBjxtaDlHgA8eg5O3-1DFYzr3IyK2t1iHNUjbUGSGXNVWV9EBxeM64oQvdReo7bkv5aAB0q1e8YF85-o12K8XKlUmxs95SpsuWAf7IWGhtb1lhl?expires=1723526100&signature=54af6428d95beb771301033dc6603b206c9b9ff718c910ea22bd6bc2d8dcb489"><img src="https://storage.crisp.chat/users/helpdesk/website/3bd4d96e506ab200/a8264a12-080b-42c2-b646-f05fd5_mpaejc.png" alt="" /></a> Step 3: Activate the call forwarding feature by toggling on the Call Strategy option, as illustrated in the figure. [![](https://storage.crisp.chat/users/helpdesk/website/a381

Question 1

10 Reasons Why Your ID Proof Might Have Been Rejected

Accepted Answer

||| When submitting ID proof for verification, there are several common reasons why it might be rejected. Understanding these reasons helps you avoid these issues and ensure a smoother verification process.

1. The Original Document Was Not Uploaded

Ensure you upload a direct scan or photograph of the original document. Photocopies or scanned copies of photocopies are unacceptable as they can compromise detail and legibility.

| Solution: Always upload a high-quality, direct scan or clear photograph of the original document. Avoid using photocopies or pictures of photocopies.

2. The Photo and Document Did Not Match

Your uploaded ID must reflect your current appearance. Any significant discrepancies between your profile photo and the photo on the document can lead to rejection.

| Solution: Update your ID if your appearance has significantly changed.

Question 2

How to purchase a second phone number for your Calilio account?

Accepted Answer

|| Using the same number for both personal and professional purposes? If so, there is no reason to limit yourself when you have access to two or more Calilio numbers. Let us help you with the procedure.

Step 1: Login to Calilio Dashboard using credentials you created during signing in process.

Step 2: Select your Workspace. Navigate to Settings > My Numbers followed by Purchase Number option.

Step 3: Click on “Purchase Number” and fill out the details as per your requirements. Select a country for your second phone number and its types. Also, you can select abilities, like Voice, SMS, MMS, and Fax.

Step 4: Once you complete filling out the details, a list of numbers will be displayed. Choose your second phone number from the list. Click on “Buy number” and enter name for your second number.

[![](https://storage.crisp.chat/users/helpdesk/website/2d0d7032a323dc00/

Question 3

What is A2P 10DLC? What Are the Available Types of Campaigns and Use Cases?

Accepted Answer

What is A2P? Application-to-Person (A2P) messaging refers to SMS or MMS messages sent from an application directly to a person. These messages are typically used by businesses or services to communicate with their customers for marketing, notifications, or transactional purposes. For instance, when a business uses Calilio or another messaging platform to send automated texts such as appointment reminders, order updates, or verification codes, it's classified as A2P communication.

In contrast, when a person sends a message directly to another individual, it’s known as Person-to-Person (P2P) messaging.

What is 10DLC? 10DLC stands for "10 Digit Long Code," a type of local phone number used in the United States. These numbers contain 10 digits and are designed for both P2P and A2P communications. When purchasing a US phone number from Calilio, for example, a 10DLC number is often marked as "Local" under the number type. These numbers provide a local touch to communications and are an alternative to toll-free numbers and short codes.

Why Was A2P 10DLC Introduced? Originally, 10DLC numbers were designed for personal, P2P communication and were largely unregulated. Over time, however, spammers began exploiting these routes for unsolicited messages, leading to a growing mistrust among users regarding SMS-based communication.

To counteract the rise in spam and unsolicited messages, US carriers introduced A2P 10DLC. This regulatory framework aims to restore trust in SMS

Question 4

How to Set Up Call-Forwarding On Calilio?

Accepted Answer

${youtube}How to Set Up Call-Forwarding On Calilio

Step 1: Log in to your Calilio account with your registered credentials. If you don't have an account yet, start by creating one.

Step 2: Pick the phone number you wish to set up call forwarding for.

Step 3: Activate the call forwarding feature by toggling on the Call Strategy option, as illustrated in the figure.

[![](https://storage.crisp.chat/users/helpdesk/website/a381

Question 5

How to Register for A2P 10DLC Text Messaging?

Accepted Answer

Ever worry your business text messages are landing in spam folders? An A2P 10DLC registration can be your solution. This simple registration process improves message deliverability and keeps your customers engaged.

A2P 10DLC text messaging offers a secure, reliable, and cost-effective way to connect with customers through SMS. Whether for alerts, marketing, or customer support, A2P 10DLC ensures your messages are delivered efficiently.

This blog provides a straightforward guide to registering for A2P 10DLC messaging.

What is A2P 10DLC?

A2P 10DLC (Application-to-Person 10-Digit Long Code) is a messaging protocol that enables businesses to send text messages to consumers using standard 10-digit phone numbers.

A2P 10DLC compliance is implemented to prevent spam and protect consumers, facilitating effective communication between businesses and their customers while adhering to industry regulations.

A2P 10 DLC is specifically designed for business messaging in North America, and it's supported by mobile carriers to ensure delivery, compliance, and performance.

Here is the breakdown of A2P 10 DLC:

Application-to-Person (A2P):

A2P involves sending messages to individual users' mobile phones using applications. These messages can be notifications, alerts, marketing messages, or customer service communications.

10 Digits Long Code (10DLC):

A 10-digit Long Code is a phone number used for A2P messaging. It includes an area code and a 7-digit number, like (555)

Question 6

How to sign up and create a new account on Calilio?

Accepted Answer

${youtube}How to Sign Up for Calilio?

**Step 1: **Go to Calilio.com and click the Get Started button. On clicking, you will be directed to the Registration page.

Step 2: Fill out the information required like Name, email, and password for signing up. After entering the details, click on the Get Started button. Upon clicking, an OTP code will be sent to verify your email.

Step 3: Enter the OTP code for email verification.

Step 4: Select an account type (Personal/ Business) based on your intended use.

Step 5: After choosing your account type, select the

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