Articles on: General Guide

How to Add a New Phone Number to Your Calilio Account?

Adding a new phone number to your Calilio account allows you to expand your communication channels, manage multiple lines, and assign numbers to different teams or regions.

Step 1: Log in to Your Calilio Account

Sign in here if you already have an account.
If you’re new, sign up here to create one.

Step 2: Access the Numbers Section

From the left-hand navigation panel:

Click on the “+” beside Numbers to purchase a new number, OR
Go to Settings > My Numbers to view and manage your numbers.

Step 3: Purchase a Number

Click Purchase Number to start adding a new number to your account.

Step 4: Search and Filter Numbers

Use the filters to find your desired number based on:

Country
Number type (Local, Toll-free, Mobile, etc.)
Capabilities (Voice, SMS, Fax, MMS)
Matching digits or patterns

From the list provided, click Add to Cart for the number you want.

Step 5: Provide Required Information

Depending on the country and number type, requirements may vary:

Case 1: Documentation Required

Upload the necessary documents for verification.
Assign a friendly name to your number.
Submit your request and wait for document verification by the Calilio team.

Case 2: No Documentation Required

Assign a friendly name to your number.
Add it directly to your cart for purchase.

Step 6: Confirm Your Purchase

Review your order details, then confirm the purchase.

Step 7: Complete the Payment

Choose a saved payment method (or add a new one) and complete the payment.

✅ Once the payment is processed and (if applicable) documents are verified, your new number will appear in the Numbers section of the left navigation panel.⚡ Note: Document verification timelines may vary depending on the country and number type selected.

Updated on: 19/09/2025

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