Before Porting (Consideration Stage)
Before initiating the porting process, you should gather and confirm the following information to ensure that you are ready and eligible to port your number:
Number Status and Eligibility:
Keep your number active through the porting process and avoid any interruptions.
Check your number eligibility for porting in your region or country, as rules can vary. Try our Number Porting Eligibility Checker to see if your number is portable.
Clearout Payments:
Verify that your account is active and in good standing, meaning you don't have any outstanding dues or pending issues.
Check your latest bill to make sure that all financial obligations have been met and to confirm the account details.
Understand the Porting Policy:
Each carrier has its own policy regarding the conditions and timeframe for porting. Make sure you understand them.
Personal and Account Information:
Full Name and Address associated with the account.
Account Number.
PIN/Password used for verifying account ownership.
Documents to submit to Calilio (Submission stage)
Porting Authorization Form:
Sign and submit the Letter of Authorization (LOA) form to authorize the new carrier to port your number. You must provide a Letter of Authorization (LOA) dated within the last 30 days to prove you are the authorized user.
Proof of Account Ownership:
You need to validate your identity with a government-issued ID (like a driver's license or passport).
If required, you may need to provide a recent utility bill to prove the account's address.
Account Information from Old Carrier:
You need to provide your account Number.
You also need to include the 6-digit Transfer PIN associated with your previous account. The PIN confirms your identity and secures your number transfer.
Copy of the most recent bill. (Optional, but may speed up the process by verifying account details.)
Contact Information:
Please provide an alternative contact number so that we can reach you during the porting process.