Articles on: Number Porting

How to Port a US Number to Calilio

Porting your US phone number to Calilio is a straightforward process. This guide will help you through the steps, required information, and timeline for a successful porting experience.

Portable Numbers

You can port the following types of US numbers to Calilio:

Geographic Numbers: Includes mobile, VoIP, and landline numbers.
Toll-Free Numbers

Restrictions

Geographic Coverage: In rare cases, certain numbers may not be portable due to limited geographic coverage.
PIN Requirements: Many mobile providers require an account number and PIN for porting. Make sure to check with your current provider and include the PIN in your porting request if needed.

Required Information

Before submitting your porting request, ensure you have the following:

Letter of Authorization (LOA): Signed and dated within the last 30 days.
Name and Address: Ensure they match your Customer Service Record (CSR) with your current provider.
Copy of Your Most Recent Phone Bill: Dated within the last 30 days.
Current Provider's Account Number
PIN (if required): Some providers require an account PIN to process the port.

For the required templates and forms, please contact us at support@calilio.com on WhatsApp . or via live chat

Timeframe

Once all required documents are submitted, the porting process will take:

Standard Ports (Fewer than 50 Numbers): 2 - 4 weeks, depending on your current provider.
Bulk Ports (More than 50 Numbers): 4 - 6 weeks, barring any rejections from your current service provider.

Regulatory Bodies

Porting in the United States is regulated by the Federal Communications Commission (FCC).

Common Reasons for Port Rejection

Incorrect Name or Address Information: The name and address on your porting request must exactly match those on your CSR with your current provider. To avoid issues, contact your current provider to confirm the details on your CSR.

How to Submit

Submit your porting request to support@calilio.com with all required documentation attached. Our team will review and guide you through the next steps.

The maximum number of phone numbers that can be ported at one time is 1000.

If you have any questions or need assistance, feel free to reach out to our support team at support@calilio.com. You can also contact us via WhatsApp or leave a message in our live chat box. Our team is available 24/7 to assist you.

Updated on: 18/10/2024

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