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# What are the Documents Required to Get Hong Kong Virtual Phone Numbers?

The documents required for a Hong Kong virtual phone number depend on the number you pick. The ADDRESS REQUIREMENTS column on Calilio's Purchase Number screen showed Any for numbers in Hong Kong. Calilio asks for proof of identity and proof of address when a number carries one.

Calilio sells phone numbers in Hong Kong from the Purchase Number screen, and each number in the search results carries its own address requirement. The ADDRESS REQUIREMENTS column on that screen tells you whether the number you picked needs proof of address before you can buy it.

## Which phone numbers does Calilio offer in Hong Kong?

* Click **Settings**, then **Add a New Number** on **My Numbers**, and choose **Hong Kong (+852)** in the **Country** list.
* The **Type** list offers mobile, toll-free, and national numbers in Hong Kong.
* The numbers listed in Hong Kong supported voice calls, and some also supported SMS. The **CAPABILITIES** column shows this on each row.
* The **MONTHLY FEE** column shows what each number in Hong Kong costs per month, and **ACTION** carries its **Add to Cart** button.
![](https://storage.crisp.chat/users/helpdesk/website/-/e/4/8/b/e48b9f777e0c8800/image_3szvav.png)

*The ADDRESS REQUIREMENTS column on the Purchase Number screen, with Hong Kong selected.*

## What does the ADDRESS REQUIREMENTS column show for Hong Kong?

* A number in Hong Kong showing **None** carries no address requirement.
* A number in Hong Kong showing **Local** or **Any** carries an address requirement.
* **Mobile numbers in Hong Kong:** the column showed Any.
* **Toll-Free numbers in Hong Kong:** the column showed Any.
* Two numbers in Hong Kong can show different values, so read the row before you add one to your cart.

## What documents does Calilio accept?

Calilio asks for proof of identity and proof of address, and what counts depends on whether you registered as an individual or as a business. An individual can prove identity with a government-issued ID or a passport, and address with a utility bill, a tax invoice, a rent receipt, or a title deed.

A business proves identity with its company registration document and address with a bank-issued document, a utility bill, or a tax invoice. The accepted documents are listed in full in [what are the documents required for a number purchase](https://support.calilio.com/en/article/what-are-the-documents-required-for-a-number-purchase-guclpd/).

## Do you need to submit documents to get a phone number in Hong Kong?

Yes. The numbers in Hong Kong on the Purchase Number screen showed **Any** in the **ADDRESS REQUIREMENTS** column, so they carried an address requirement. Have your proof of identity and proof of address ready before you buy.

## Contact Calilio support

If you are asked for a document this article does not list, contact our support team with your workspace name and the number you tried to buy.

||| For your security, do not share passwords or payment card details.

## Related articles

## References

|  |  |
| ---- | ---- |
| What are the documents required for a number purchase | [__click here__](https://support.calilio.com/en/article/what-are-the-documents-required-for-a-number-purchase-guclpd/) |
| How to add a new phone number to your Calilio account | [__click here__](https://support.calilio.com/en/article/how-to-add-a-new-phone-number-to-your-calilio-account-1l7s5f1/) |
| How do I verify my identity | [__click here__](https://support.calilio.com/en/article/how-do-i-verify-my-identity-1upgise/) |
| Why am I being asked to verify my identity | [__click here__](https://support.calilio.com/en/article/why-am-i-being-asked-to-verify-my-identity-1utnqly/) |
| 10 reasons why your ID proof might have been rejected | [__click here__](https://support.calilio.com/en/article/10-reasons-why-your-id-proof-might-have-been-rejected-u63ynx/) |