> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.calilio.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Set Up Voicemail on Calilio?

${youtube}[How to Set Up Voicemail on Calilio?](-ZMQYBkkD6M)

||| Voicemail ensures you never miss important messages when you’re unavailable to answer calls. Follow these steps to set up voicemail for your Calilio number:

## Step 1: Log in to your Calilio Account
[Sign in](https://app.calilio.com/auth/login) to your existing Calilio account. If you’re new, [sign up](https://app.calilio.com/auth/register)
 first to create one.
![](https://storage.crisp.chat/users/helpdesk/website/-/e/4/8/b/e48b9f777e0c8800/login_cfgsgn.jpg)

## Step 2: Go to the Number Section
From the left-hand navigation panel, hover over Numbers to view all your assigned numbers.
![](https://storage.crisp.chat/users/helpdesk/website/-/e/4/8/b/e48b9f777e0c8800/step02_14fit7y.jpg)


## Step 3: Open Number Settings
Hover over the phone number to reveal the three-dot (⋮) menu, then click the Number Settings.
![](https://storage.crisp.chat/users/helpdesk/website/-/e/4/8/b/e48b9f777e0c8800/step03_hlq80j.jpg)


## Step 4: Enable Voicemail
Scroll down to the Voicemail section and toggle the button ON to activate voicemail.
![](https://storage.crisp.chat/users/helpdesk/website/-/e/4/8/b/e48b9f777e0c8800/step04_1hq10hs.jpg)


## Step 5: Choose Your Voicemail Message
You can customize how callers hear your voicemail:

* Upload Pre-Recorded Audio – Use a professional, pre-made greeting.
* Record New Audio – Create a personalized voicemail greeting directly within Calilio.
![](https://storage.crisp.chat/users/helpdesk/website/-/e/4/8/b/e48b9f777e0c8800/step05_1qc85q4.jpg)


|| ⚡ Important Note: If you have multiple numbers in your account, you’ll need to set up voicemail individually for each number. This ensures each line has its own unique greeting and voicemail settings.


| ✅ Pro Tip: Use business hours rules along with voicemail to provide different greetings for working and non-working hours