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# How to Set Up a Backup Card in Calilio?

## What Is a Backup Card in Calilio?
A **backup card** in Calilio is a secondary payment method that automatically processes payments if your **primary card** fails or is declined. This ensures uninterrupted service by providing a seamless fallback option for transactions, such as subscription renewals or call credits.

Follow these **step-by-step instructions** to set up your backup card in Calilio:

### Step 1: Log In to Your Calilio Account
* Go to the[ __Calilio website__](https://www.calilio.com).
* Log in using your credentials.
### Step 2: Navigate to Payment Methods
* Click on the **Settings** tab in the left sidebar.
* Select **Billing**.
* Choose a **Payment Method**.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/4/8/b/e48b9f777e0c8800/step2_d4alya.jpg)

### Step 3: Set a Card as Backup
* In the **Payment Method** section, you’ll see a list of your saved cards.
* Locate the card you want to set as the backup.
* Click on the **three dots (⋮)** on the right side of the card.
* A dropdown menu will appear with options:
    * **Set as Default**
    * **Set as Backup**
    * **Delete Card**
* Click **Set as Backup**.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/4/8/b/e48b9f777e0c8800/step3_1xfaecm.jpg)

### Step 4: Confirm Your Backup Card
* The selected card will now be labeled as **"Backup Payment Method"**.
* You can change or update your backup card anytime by repeating the steps above.
### Important Notes
* You can **only set one backup card** at a time.
* If your primary card fails, Calilio will **automatically** attempt to charge the backup card.
* Ensure your backup card has sufficient funds to avoid service interruptions.
* If you need help, contact the Calilio support team available 24/7.via the [__live cha__](https://go.crisp.chat/chat/embed/?website_id=e6f4a1e7-86c6-42a1-a6a8-fab86eba7059)t box.