> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# How to put a caller on hold?

Step 1: Login to your Calilio dashboard. On the top left side of your dashboard, you'll find the dialer icon _(as shown by arrow)._ Simply click on the dialer to begin making calls.

[![](https://storage.crisp.chat/users/helpdesk/website/db5133c5b03bd000/ed9ed59d-dbfb-4d78-8c4b-069ca3_1q1mysw.png)](https://downloads.intercomcdn.com/i/o/1023805207/e730c8df564ee750f8f41377/dialer+1.png?expires=1723526100&signature=3b1b26b61a7dc08a5b0e516d59690c936bcda03303a84fab39bd1e5ae532bab2)

Step 2: Once you've opened the dialer and begun dialing, the call begins. There is an option to **"Hold".** By pressing hold, you can put the caller on hold.

[![](https://storage.crisp.chat/users/helpdesk/website/72829c34ccf02c00/8a2e070e-2e46-4dfb-bd7e-3d1e56_11fnydp.png)](https://downloads.intercomcdn.com/i/o/1023805365/7c7699aa68acb5415ef68fe3/hold.png?expires=1723526100&signature=a04d87a8ccaba5f8433bc41e95fe97cda64b070ea2029e2372a08146b7c8f57a)