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# How to Change Your Email Address in Calilio?

||| Currently, Calilio does not provide a self-service option to update your account’s email address directly from the platform. To change your email, you’ll need assistance from the Calilio support team.

## Step 1: Prepare Your Account Details
Before contacting support, make sure you have the following information ready:
* Your **current email address** associated with the account.
* Your **new email address** you want to update to.
* Any additional account details that may help verify your identity.

## Step 2: Contact Calilio Support
You can reach the support team in two ways:
* 📧 **Email:** Send your request to support@calilio.com.
* 🌐 **Contact Page:** Submit a request through Calilio’s[ __Contact Us page__](https://www.calilio.com/contact-us).
* 💬 **Live Chat:** Start a conversation with a support representative directly from the [Calilio live chat](https://go.crisp.chat/chat/embed/?website_id=e6f4a1e7-86c6-42a1-a6a8-fab86eba7059) in the website or web app for quicker assistance.

Clearly mention that you’d like to update your registered email address and include both your current and new email addresses.

## Step 3: Complete Verification
For security purposes, Calilio may require identity verification before updating your email.
* Be prepared to provide any requested details promptly.
* Once verified, the support team will update your email address.

|| ⚡ Note: Calilio’s support team is available 24/7 to help with account-related requests, including email changes.