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# How to change my account password?

ou can change your Calilio account password from the **My Profile** settings. You must enter your current password before creating a new one.

## Step 1: Log In to Your Calilio Account
Log in to Calilio using your registered email address and current password.

## Step 2: Open Settings
Click the **Settings** icon from the left-hand navigation menu. The **My Profile** page opens automatically.
![](https://storage.crisp.chat/users/helpdesk/website/-/e/4/8/b/e48b9f777e0c8800/image_fb13kf.png)
## Step 3: Go to Security & Sessions
Scroll down to the **Security & Sessions** section. Under this section, locate **Reset password** and click **Reset**.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/4/8/b/e48b9f777e0c8800/image_1j5expd.png)
## Step 4: Enter Your Password Details
The **Reset password** window appears. Complete the following fields:
* **Current Password:** Enter your existing account password.
* **New Password:** Enter the new password you want to use.
* **Confirm New Password:** Re-enter your new password to confirm it.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/4/8/b/e48b9f777e0c8800/image_tnx5rv.png)
|| Note: Make sure the entries in the New Password and Confirm New Password fields match.


## Step 5: Save Your New Password
Click **Save** to update your password.

You can now use the new password the next time you log in to your Calilio account.

## What If I Forgot My Current Password?
If you do not remember your current password, log out of your account and select **Forgot Password?** on the [Calilio login page](https://app.calilio.com/login). Follow the instructions sent to your registered email address to reset it.
## Having Trouble Changing Your Password?
Check that:
* Your current password is entered correctly.
* The new password and confirmation password match.
* All required fields are completed.

If you are still unable to change your password, contact the Calilio support team for assistance.