> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.calilio.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I verify my identity?

You can send us an email at [compliance@calilio.com](mailto:compliance@calilio.com) and include screenshots showing specific details such as the card issuer company or bank, the last four digits of the card number you used in Calilio, the statement showing charges to Calilio, and the name of the cardholder.

Or, you can use our live chat feature to start a discussion while providing the same information and screenshots. Our team will assist you with the verification process and make sure your identification is correctly confirmed.